Consent – The information we collect
When you register or place an order we need to know your name, email address and telephone number. We also need details of the shipping address.
We gather this information to allow us to process orders and keep you updated. The relevant information is used by Weed Supermarket to fulfil your orders and to communicate with you on any matter relating to the provision of services and in general.
Personal data, or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name or similar identifier & title.• Contact Data: Include postal address, email address and telephone numbers.• Profile Data: Includes orders made by you & your preferences.• Technical Data: Includes Google Analytics Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.• Usage Data: Includes information about how you use our website, although this is often anonymous.
We will never knowingly share your data with third parties for any reason other than fulfilling your order.
We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of an order you have made you fail to provide that data when requested, we will not be able to progress with your order.
How we use your personal data
In order to provide our services, it may be necessary to share a limited amount of your personal contact information with third parties, such as but not limited to solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested.
We will never pass your details onto a irrelevant third party. The data you provide to us will only be used to facilitate the fulfilment of your order and keep you updated with information and special offers around our services.
We will only use your personal data when the law and GDPR regulations allows us to.
Data Retention – How long we keep your data
We will retain all personal data once an individual has registered or become a customer. This is subject to any overriding legal or regulatory requirements.
Any individual does of course, have the right to be forgotten. If you would like your personal data to be removed from our system, you can do so by making a written request via email.
Data Subject Right – Your rights to access personal information
In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by us and to request that any inaccurate data be corrected or removed. As a customer of Weed Supermarket, your personal rights are:
- To be told by the Company what information they hold and for what purpose your personal data is being processed.• To be given a description of the data held and the recipients to whom it may be disclosed.• To have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.
Upon written request, we will provide a statement regarding the personal data held about you.
Personal Data Breach’s and Complaints
If you feel your personal data has been misused or you feel that we have not kept your personal details secure, you should notify us first to log a complaint.
Data Controller
Email us at data@weed-supermarket.co.uk.